Privacy Policy

1. Introduction

Cyber Shell, LLC ("CyberShell," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cybersh.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information about our services
• Subscribe to our newsletter or resources
• Register for events, webinars, or consultations
• Communicate with us via email, phone, or other channels
• Apply for employment opportunities

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name, title, and professional information
• Government or commercial sector affiliation
• Project requirements and service preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website and pages viewed
• Date and time of visits
• Device identifiers and connection information

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Service Delivery: To provide, maintain, and improve our cybersecurity and technology services
• Communication: To respond to inquiries, provide customer support, and send service-related information
• Marketing: To send newsletters, updates, and promotional materials about our services (with your consent where required)
• Website Improvement: To analyze usage patterns and improve website functionality and user experience
• Security: To protect against fraud, unauthorized access, and other security threats
• Compliance: To comply with legal obligations, including federal regulations applicable to our government contracts
• Business Operations: To process job applications and evaluate candidates for employment

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors and service providers who assist us in operating our website, conducting business, or servicing you (e.g., email service providers, analytics platforms, hosting services)
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation, including to comply with federal contracting requirements
• Protection of Rights: To protect our rights, property, or safety, or that of our clients, employees, or others
• With Your Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about usage patterns. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Data Security

As a cybersecurity company, we take data protection seriously. We implement administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data privacy and security
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider factors such as legal obligations, contractual requirements, business needs, and government record-keeping requirements applicable to federal contractors.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual limitations
• Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails
• Data Portability: Request a copy of your information in a portable format
• Object to Processing: Object to certain processing activities where legally permitted

To exercise these rights, please contact us at info@cybersh.com. We will respond to your request in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (LinkedIn, Instagram) and partner organizations. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website and services, you consent to the transfer of your information to the United States and other locations where we operate.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the information provided below.

13. Federal Government Notice

As a Service-Disabled Veteran-Owned Small Business (SDVOSB) serving federal government clients, Cyber Shell, LLC complies with applicable federal regulations regarding information security and privacy, including FISMA, FedRAMP, and relevant OMB memoranda (M-19-03, M-22-09). Federal government clients may be subject to additional privacy protections and data handling requirements outlined in our contractual agreements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: